TERMS

ORDER INFORMATION - BEVERLY MORRISON SCULPTOR / BMS

PRODUCT INFORMATION

Clay goods are one-of-a-kind stoneware editions with variations in surface design and texture. Please note that works are unique and not exactly the same due to the styling and handmade quality of the artist. As such there may be ‘crevices’ or ‘imperfections” intentionally left on the surfaces; however, this does not in any way affect the stability of the work. 

  • All work is either sealed or glazed for surface protection, handling with clean hands is always recommended.

  • Filling any of the ‘vessels’ with water, is not recommended.

  • Clay test tiles for any current collection can be provided upon request, free of charge.

  • Clay is fragile – handle it with care.

  • All items are indoor-safe and outdoor-safe in specific climates.

COMMISSION WORK / TRADE ORDERS / LARGE SPECIALTY ORDERS

  • Pricing: Commissions can cost an additional 10%-30% more than currently stocked items due to scheduling, size, and complexity of the work.

  • Timeline: Generally, smaller made-to-order items,12” and under, take about 4-8 weeks to complete. Larger work, 25” and under, can take 6-10 weeks to complete. Timeline depends on scheduling, quantities and/or complexity of work being commissioned.

    • Work over 25” can be complete by renting out a large kiln. Please inquire about pricing and timeline.

  • Test tiles: Special commission test tiles should to be requested before the purchase order is sent so the additional cost is included.

  • Alterations: Any alterations to an order are subject to a price change – including a size change, quantity, and design.

  • Deposits and Payments: Commission/Trade/Large Specialty Orders require a 50% Non-Refundable Deposit at the time of Contract Execution and Final Payment is due prior to the shipment/delivery or pickup date.

    • Major Credit Cards and Wire Transfers are accepted. Lead Time begins with Cleared Payment of Deposit, and any bank charges associated with Wire transfers will be billed to the Buyer.

LOCAL PICKUP and/or DELIVERY

  • Delivery is available for the greater Los Angeles Area. Delivery fees will vary depending on the area. 

  • Local pickup is available for the greater Los Angeles area.

STORAGE

  • Notification: After completion, the buyer/client/agency will be notified, and items will be readied for delivery/drop-off/shipment.

  • Holding Period: A 2-week holding period begins once the notification has been made.

  • Storage Fees: If the completed commissions are not picked up/shipped/dropped off within the 2-week holding period, an additional storage fee will be charged. This fee is based on the size of the order and the amount of square footage the item(s) take up. The preliminary fee is $10/day for small orders and $35/day for large orders.

SHIPPING & RETURNS

  • All orders will be assigned an estimated ship date, please allow 2 – 3 weeks for delivery based on inventory. Large Orders will vary for delivery, please contact BMS to discuss.

  • Goods are made to order unless in stock, orders are processed on a first-come-first-serve basis.

  • Orders can also be placed based on current inventory stock available, please view the webshop for availability.

  • Clients are responsible for all shipping & handling costs, based on weight and destination.

  • Any Rush orders or special deliveries will be higher priced than regular ground shipping.

  • All out-of-stock items are shipped once the product is finished, there will be no canceled backorders.

  • All orders are shipped via FedEx or UPS Ground unless requested otherwise by your company. Larger and international orders are shipped via freight shipment on a palette using industrial cardboard crates.

  • At the time of the order, please relay the store capacity to receive a crate. Handmade unique goods may result in occasional delays and cannot be refunded or canceled.

SHIPPING & HANDLING

All orders are packed professionally to industry standards for fragile works. Buyer shall bear all risk of loss or damage in transit. BMS is not responsible for damage or loss in transit. BMS reserves the right to make delivery in installments and backorder goods unless Buyer expressly states otherwise in writing. If special handling is required to prep your order for shipment, we reserve the right to apply a handling fee.

CLAIMS

Buyer must inspect shipment upon receipt. All claims must be made within 3 business days of receipt of goods. Merchandise stored for future use must be checked upon receipt. Failure to make a claim within three business days constitutes acceptance of the goods as is.

For claims, save original carton(s) and contents for possible inspection; take photographs; call the carrier to report the damages and receive claim instructions. For all shipments, notify bm@beverlymorrison.com immediately of any damages, and supply photographs.

RETURNS

Returns accepted only if items were damaged in shipping due to our packing process. No cash refunds for returned merchandise – credit only. NO RETURNS on commissions or specialty-made items.

CANCELLATIONS & CHANGES

  • Orders which have been accepted by BMS are not subject to cancellation or changes, except with our written approval.

  • BMS may require as a condition of such approval, reimbursement for any costs incurred in the production of the original order or additional costs due to changes since everything is made to order.

  • Deposits on orders will not be returned on canceled orders.

FORCE MAJEURE

The artist shall not be liable for any failure or delay in performance under these terms and conditions due to circumstances beyond their control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, supply chain disruptions, or any other unforeseen events that render performance impracticable or impossible.